DzyrePlay REFUND POLICY

Please read this Refund Policy carefully before subscribing to any of our Services.

1. Non-Refundable Payments
   All Subscription Fees paid for access to DzyrePlay's services are non-refundable, regardless of whether the services have been accessed, availed, or consumed by the user.
2. Fraudulent Transactions
   In the event of a confirmed fraudulent transaction, a refund may be processed during the active Subscription Term after successful verification by our third-party payment gateway or service provider. Once verified, the refunded amount will be credited back to your original payment account within 20 business days.
3. Partial Month Usage
   No refunds or credits will be issued for partial-month subscription periods or for any unused services, under any circumstances, except as stated in Clause 4 below.
4. Account Compromise
   If you suspect that your account or payment credentials have been accessed or used by someone without your consent, you must immediately report the incident to the third-party payment gateway or payment processor used for the transaction. In such cases, the resolution and refund (if applicable) will be handled as per the policies and processes of the respective payment provider.
5. Binding Agreement
   By subscribing to our Services, you acknowledge and agree that all payments made under the User Agreement are final, and you waive any right to dispute or reverse charges except in the specific cases outlined above.