Privacy Policy

1. Introduction & Corporate Structure

dzyreplay ("we", "us", "our") operates https://dzyreplay.com as a specialized subsidiary under Collective Cut, our parent company. We are committed to protecting the privacy of our customers and visitors. This Privacy Policy explains what information we collect, why we collect it, how we use it, how we share it, and your rights.

Corporate Relationship

dzyreplay operates as a distinct business unit within the Collective Cut corporate structure. While maintaining operational autonomy, we share certain infrastructure and administrative services with our parent company to enhance service delivery and operational efficiency. All data processing activities conducted by either dzyreplay or Collective Cut are governed by this Privacy Policy.

2. Scope & acceptance

This Policy applies to all interactions with our website and services (orders, support, newsletters, uploads). By using our website or placing an order you accept this Policy.

3. Information we collect

Information you provide:

• name, email, phone, billing & shipping address, order details, uploaded files (logo briefs, images), messages to support, identity document (only when needed for verification).

Automatically collected:

• IP address, device/browser details, pages visited, cookies and analytics data, timestamps, referral URL.

Payment metadata:

• transaction identifiers and minimal payment metadata required to reconcile orders (we do not store full card data or CVV).

4. Uses of information

We process personal data to: (a) create and manage orders and accounts; (b) deliver digital assets and physical items (if any); (c) communicate order status and support; (d) prevent fraud and verify identity; (e) comply with legal and tax obligations; (f) improve our services via analytics; (g) send marketing only when you opt-in.

5. Lawful basis

Processing is necessary for contract performance (order fulfilment), legitimate interests (fraud prevention, analytics, security), and, where applicable, your consent (marketing).

6. Sharing & disclosures

We share data only with service providers required to operate the site and deliver orders (payment processors, hosting, email, courier partners, analytics). We disclose information when required by law or to protect rights. All service providers are contractually bound to protect your data.

Corporate Data Sharing

As a subsidiary of Collective Cut, certain operational data may be shared with our parent company for administrative, technical, and customer service purposes. This includes order processing information, customer support communications, and operational metrics. Collective Cut is bound by the same data protection obligations and may only use shared data for legitimate business purposes related to service delivery and operational support.

7. Cross-border transfers

Some service providers may be located outside your country. We take contractual and organizational safeguards to protect your data in such transfers.

8. Retention

We retain transaction and account records for tax, accounting and compliance purposes — typically up to 7 years — or longer if required by law.

9. Security

We use industry standard technical and organizational measures (HTTPS, access controls, encrypted backups) to protect data. We do not store full card details or CVV on our servers.

10. Cookies & tracking

We use cookies for essential functionality, analytics and optional marketing. Use your browser settings or our cookie banner to manage preferences.

11. Children

We do not knowingly collect data from children under 13. If discovered, we will delete the data promptly.

12. Your rights & Corporate Accountability

Depending on jurisdiction, you may have rights to access, correct, delete, restrict or port your personal data. Both dzyreplay and Collective Cut are jointly responsible for ensuring compliance with these rights within their respective operational domains.

Corporate Compliance

Collective Cut maintains oversight of dzyreplay's data protection practices and ensures compliance with applicable privacy regulations. Both entities maintain appropriate technical and organizational measures to protect your personal information.

We will respond to rights requests in accordance with applicable law.

13. Changes

We may update this Policy. The "Last updated" date will be revised and material changes will be communicated where required.